Terms and Conditions

Last updated: August 2026

These Terms and Conditions apply to the use of Healthline.nu and to purchases of digital products through the website.

Healthline.nu is operated by Websphinx.

By using the website or completing a purchase, you agree to these Terms and Conditions.

1. ABOUT HEALTHLINE.NU

Healthline.nu provides educational and informational content relating to health, medical conditions, symptoms, treatments, prevention, lifestyle, and general wellbeing.

Healthline.nu may also offer digital products, including e-books, PDF guides, health guides, checklists, worksheets, educational materials, and other downloadable digital content.

The description of each product explains what is included and, where relevant, its format and technical requirements.

2. DIGITAL PRODUCTS

Products identified as digital products are supplied electronically.

No physical book, printed document, or other physical product will be shipped unless this is expressly stated on the relevant product page.

Customers should review the product description carefully before completing a purchase.

3. PRICES, TAXES AND PAYMENT

Prices are displayed in the currency shown on the website or during checkout.

Applicable taxes may be included in the displayed price or calculated during checkout depending on the customer’s location and applicable tax rules.

The total amount payable is displayed before the customer completes the order.

Payment is made using the payment methods available during checkout.

Payments may be processed by third-party payment providers. Healthline.nu and Websphinx do not store complete payment card details when those details are processed directly by the payment provider.

4. ORDERS

An order is considered completed when payment has been successfully processed and the customer receives an order confirmation or equivalent confirmation.

Customers are responsible for ensuring that the information provided during checkout is accurate.

A valid email address should be provided because order confirmations and digital download information may be sent to that address.

Websphinx reserves the right to reject or cancel an order in cases involving suspected fraud, unauthorized activity, an obvious pricing error, or a technical error affecting the transaction.

If payment has already been collected for an order that is cancelled by us, any refund due will be handled in accordance with applicable law.

5. DIGITAL DELIVERY

Digital products are normally made available after successful payment.

Depending on the product and checkout system, access may be provided immediately after purchase, through a download link sent by email, through the customer’s account, or through another electronic delivery method stated at checkout.

If a purchased product is not received or cannot be accessed, please contact info@healthline.nu.

Please include your order number and the name of the product. Never send complete payment card details by email.

Any download limits or access periods applicable to a particular product will be stated where relevant.

6. CANCELLATION AND WITHDRAWAL RIGHTS FOR DIGITAL CONTENT

Consumer cancellation or withdrawal rights vary depending on the customer’s country or region.

Where permitted by applicable law, the right to cancel or withdraw from a purchase of digital content may end once delivery of the digital content has begun, provided that the customer has given any express consent and acknowledgement required by applicable law.

Where such consent is required, the customer may be asked before purchase to expressly request immediate delivery of the digital content and acknowledge that this may result in the loss of the applicable cancellation or withdrawal right once delivery begins.

This does not affect any refund, cancellation, withdrawal, or other consumer rights that cannot legally be excluded.

7. REFUNDS AND DEFECTIVE DIGITAL PRODUCTS

If a digital product cannot be downloaded or opened because of a problem with the supplied file, is corrupted or incomplete, is missing content specifically promised in the product description, is materially different from its description, or cannot be accessed because of a technical problem on our side, please contact info@healthline.nu.

Please provide your order number and a description of the problem.

We may first attempt to correct the problem, restore access, or provide a functioning replacement file where appropriate.

Any mandatory consumer rights relating to defective or non-conforming digital content remain unaffected.

8. TECHNICAL PROBLEMS

We aim to keep Healthline.nu and its digital delivery systems available and functioning correctly. However, temporary technical interruptions may occasionally occur.

If a technical problem on our side prevents access to a digital product that has been successfully purchased, please contact us so that we can investigate and, where reasonably possible, restore access.

Healthline.nu and Websphinx are not responsible for technical problems caused by circumstances outside our reasonable control, including problems with the customer’s internet connection, device, browser, email service, security settings, or third-party software.

This does not limit rights that cannot legally be limited under applicable consumer law.

9. TECHNICAL REQUIREMENTS

Customers are responsible for having a compatible device and appropriate software to access purchased digital products.

PDF products can normally be opened using a modern web browser or compatible PDF reader.

Where a product requires specific software, hardware, internet access, or other technical requirements, these may be stated in the product description.

10. PERSONAL USE AND COPYRIGHT

Unless otherwise stated, purchasing a digital product grants the customer a limited, non-exclusive right to use the product for personal use.

Without prior permission, customers may not resell or redistribute a digital product, share purchased files with other people, upload the product to another website or platform, make the product publicly available, reproduce substantial portions for commercial purposes, or remove copyright notices or other rights information.

Original content published by Healthline.nu and original digital products supplied by Websphinx are protected by applicable intellectual property laws.

Purchasing a product does not transfer ownership of the intellectual property rights in that product.

11. MEDICAL AND HEALTH INFORMATION

Content published on Healthline.nu and information contained in our digital products is provided for general informational and educational purposes only.

It is not intended to replace professional medical advice, examination, diagnosis, or treatment.

Do not disregard professional medical advice or change prescribed medication or treatment solely because of information obtained from Healthline.nu or one of its digital products.

Health conditions, symptoms, treatments, and individual circumstances vary between people.

If you have concerns about your health, medication, symptoms, or treatment, seek advice from an appropriately qualified healthcare professional.

In a medical emergency, contact the emergency medical services available in your country or region immediately.

12. ACCURACY AND UPDATES

We aim to provide clear, reliable, and up-to-date health information.

Medicine and healthcare continually develop. Research findings, clinical recommendations, treatments, and other medical information may therefore change over time.

Although content may be reviewed and updated, Healthline.nu cannot guarantee that every piece of information will always be complete, error-free, or current.

Where appropriate, publication or update dates may be displayed to help readers determine when content was last reviewed or revised.

13. NO INDIVIDUAL MEDICAL RELATIONSHIP

Using Healthline.nu, contacting us, purchasing a digital product, or reading information on the website does not create a doctor-patient, healthcare professional-patient, or other clinical relationship.

Healthline.nu does not provide individual diagnoses or personalized medical treatment through its general website content.

14. LIMITATION OF LIABILITY

Healthline.nu provides general educational and informational content and does not provide individual medical care.

To the extent permitted by applicable law, Websphinx is not responsible for losses resulting from the use of general information on Healthline.nu as a substitute for appropriate professional medical assessment or treatment.

Nothing in these Terms and Conditions excludes or limits liability or mandatory consumer rights where such exclusion or limitation is prohibited by applicable law.

15. PRIVACY AND PERSONAL DATA

Personal information may be processed where necessary to process orders and payments, deliver digital products, provide customer support, maintain transaction and accounting records, prevent fraud or misuse, and comply with applicable legal obligations.

Further information about how personal data is handled is provided in the Healthline.nu Privacy Policy.

16. THIRD-PARTY SERVICES

Healthline.nu may use third-party services for payment processing, website hosting, email delivery, analytics, and other technical functions.

The availability and operation of these services may depend on the respective third-party providers.

Nothing in this section limits any responsibility that Websphinx is legally required to assume toward its customers.

17. CHANGES TO THESE TERMS

Websphinx may update these Terms and Conditions when necessary due to changes in the website, products, technology, business operations, or applicable legal requirements.

For completed purchases, the Terms and Conditions applicable at the time of purchase will normally apply to that transaction.

The current version of these Terms and Conditions will be published on Healthline.nu.

18. GOVERNING LAW AND CONSUMER RIGHTS

These Terms and Conditions are governed by the law applicable to Websphinx, subject to any mandatory consumer protection laws that apply to customers in their country or region.

Nothing in these Terms and Conditions is intended to remove or restrict mandatory consumer rights that cannot legally be waived or excluded.

19. CONTACT

For questions regarding Healthline.nu, an order, digital delivery, or these Terms and Conditions, please contact:

Healthline.nu

Operated by Websphinx

Website: www.healthline.nu

Email: info@healthline.nu

IMPORTANT NOTICE FOR DIGITAL PURCHASES

Where permitted by applicable law, if you expressly request immediate delivery of digital content and acknowledge the resulting effect on your cancellation or withdrawal rights, those rights may end once delivery of the digital content begins.

This does not affect mandatory rights relating to digital content that is defective, inaccessible, or does not conform to the purchase agreement.

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